Your installed base, as a recurring revenue engine.
ii40_Connect helps you package and operate aftermarket services with real machine data: 24/7 monitoring, remote diagnostics, OEE, asset health and measurable SLAs. Less blind effort, more renewals and margin control.
- • Faster remote diagnosis and fewer blind interventions
- • Installed-base visibility to fuel upgrades and renewals
- • Productized service tiers with measurable SLAs
- • Path to pay-per-use / MaaS with trusted metrics
Why ii40_Connect for OEMs

sell it at scale)
Move from one-off projects to repeatable tiers with KPIs, deliverables and pricing per machine.
and unnecessary visits
Remote diagnostics + historical context so techs arrive with hypotheses, checks and evidence.
Uptime, response, incidents and improvements with traceability. What you measure, you can monetize.
Service Apps (what you can sell)
States, alarms, events and key tags with notifications and traceability.
KPIs + loss analysis to justify optimization services and improvements.
Production & quality forensics: what happened, when and why, with context.
Support workflows: diagnostics, tickets, inspections and intervention prep.
Machine Health Index (MHI), lifecycle events and APM decisions.
ML/AI and agents for prediction, anomalies and actionable knowledge.
Reference packages (servitization maturity)
A repeatable path: foundation → improvement → predictive → SLAs → outcomes.
Connect machines and deliver remote visibility as a recurring service.
- • Secure connectivity + basic digital twin
- • States, alarms, events, critical trends
- • Entry tier: fee per machine/year
Convert data into production KPIs to reduce stops, microstops and speed losses.
- • OEE and losses per shift/day/batch
- • Pareto of stops + microstops + top causes
- • Recurring reports to justify renewals and value
Detect degradation before failure and prioritize maintenance where risk is real.
- • Machine Health Index (MHI) + component views
- • Early warnings & recommendations (agents)
- • Maintenance support: checks, suggested spares and evidence
Run premium tiers with measurable SLAs and real margin control.
- • SLA KPIs: uptime, response, incidents, availability
- • Customer portal with reporting and traceability
- • Effort control: visits, hours, spares (margin per contract)
Sell outcomes with trusted metrics for billing (pay-per-use or performance).
- • Billable metrics: usage, performance, availability
- • Bonus/malus and multi-year agreements
- • ii40_Connect as the ‘source of truth’ for outcome contracts
We design your service catalog (tiers, KPIs and deliverables) and connect a lighthouse asset to prove value fast.