ii40_Connect ii40_Connect
Use cases

Where ii40_Connect creates measurable value

A practical view of how OEMs turn machine data into recurring revenue, lower service cost, and stronger SLAs.

Built for aftermarket realities

Each use case connects the operational pain, the data signals to capture, and the service outcome you can sell.

Remote diagnostics and faster resolution
Problem

Service teams spend hours collecting context before they can act, leading to slow response times and costly visits.

Approach

Correlate alarms, events, and process signals into a single incident view with recommended checks.

Outcomes
  • Shorter time to resolution
  • Fewer blind interventions
  • Higher first-time fix rate
OEE and performance optimization
Problem

Losses are hidden in aggregated data, so improvement work focuses on the wrong issues.

Approach

Track OEE by shift and batch, then rank losses by impact with clear root-cause context.

Outcomes
  • Prioritized improvement backlog
  • Recurring optimization services
  • Evidence-based ROI for renewals
Predictive reliability and asset health
Problem

Unplanned downtime and reactive maintenance consume margins and put contracts at risk.

Approach

Monitor health indicators, detect early degradation, and propose next actions before failure.

Outcomes
  • Lower failure rate
  • Planned interventions
  • Higher contract profitability
SLA tracking and contract control
Problem

SLA compliance is reported too late, and margin drivers are hidden across systems.

Approach

Automate uptime, response, and incident KPIs while linking effort and parts to each contract.

Outcomes
  • Real-time SLA visibility
  • Faster renewals and upsell
  • Controlled cost per contract

Typical workflow

Connect the asset

Integrate key machine signals from PLCs, sensors, and controllers into a secure data pipeline.

Model service KPIs

Define KPIs like uptime, losses, or health indicators and map them to service deliverables.

Activate insights

Dashboards, alerts, and agents surface issues and recommend actions with evidence.

Productize the service

Package the outcome into tiers with pricing, SLAs, and reporting you can sell and renew.

What you can measure

  • Uptime and response performance by contract
  • Loss impact by line, shift, or asset family
  • Health degradation trends and risk levels
  • Effort and parts cost per intervention
Ready to map your installed base to use cases?

We can help you select a lighthouse asset, define the KPIs, and launch the first service tier.